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Terms and Conditions

Last updated: August 2025

1. Scope of Application

These Terms and Conditions ("Terms") govern your use of the VFX Lingo website and services ("Service") operated by the VFX shop, Jonas Kluger ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

VFX Lingo is an educational platform designed to help users learn visual effects terminology and industry-specific language. Our Service includes:

  • Interactive lessons and exercises with immediate feedback
  • Course selection system allowing users to choose multiple VFX disciplines
  • Heart-based learning system (3 hearts per day for free users)
  • XP points awarded for completing lessons correctly
  • Heart refill system through watching advertisements
  • Progress tracking and gamification features
  • Community leaderboards for comparing progress with other users
  • Premium subscription options with unlimited hearts

3. User Accounts

Registration

To access certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account at our discretion if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • Your account remains inactive for an extended period

4. Subscription and Payment Terms

Free Service

We offer a free tier of our Service that includes:

  • 3 hearts per day (hearts are lost when answering incorrectly)
  • Access to all VFX courses and disciplines
  • XP points for completing lessons correctly
  • Ability to refill hearts by watching advertisements
  • Progress tracking and leaderboard participation
  • Basic lesson access across all VFX categories

Premium Subscription

Our premium subscription ("VFX Lingo Pro") is available for 9 € per month and includes:

  • Unlimited hearts (no daily limit or wrong answer penalties)
  • Access to all courses without restrictions
  • Ad-free experience (no need to watch ads for heart refills)
  • Priority customer support
  • Enhanced progress tracking features

Billing and Renewal

Subscription fees are billed in advance on a monthly basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial billing periods.

Price Changes

We reserve the right to modify subscription pricing. We will provide at least 30 days' notice of price increases, and you may cancel your subscription if you do not agree to the new pricing.

5. User Conduct

You agree not to:

  • Use the Service for any unlawful purposes
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to other users' accounts
  • Upload or transmit malicious code or content
  • Harass, abuse, or harm other users
  • Violate any applicable laws or regulations
  • Share your account credentials with others
  • Use automated tools to access the Service without permission

6. Intellectual Property Rights

Our Content

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, audio, video, software, and course materials, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use, subject to these Terms.

User-Generated Content

By submitting content to our Service, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content in connection with the Service.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

8. Disclaimers and Limitations

Service Availability

We strive to maintain the Service, but we cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind, either express or implied.

Educational Content

While we strive for accuracy in our educational content, we make no guarantees about the completeness, accuracy, or effectiveness of the learning materials.

Limitation of Liability

To the maximum extent permitted by German law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

9. Right of Withdrawal (Widerrufsrecht)

For German consumers: You have the right to withdraw from your subscription contract within 14 days without giving reasons. The withdrawal period expires 14 days from the day of contract conclusion.

Withdrawal Form

You may use the model withdrawal form provided below, but it is not obligatory. To exercise your right of withdrawal, you may also contact us at info@thevfxshop.com.

Effects of Withdrawal

If you withdraw from the contract, we shall reimburse all payments received from you, without undue delay and in any event not later than 14 days from the day we are informed about your decision to withdraw.

10. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with German law, without regard to conflict of law principles.

Jurisdiction

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the German courts.

Alternative Dispute Resolution

The European Commission provides an online dispute resolution platform at:https://ec.europa.eu/consumers/odr/

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@thevfxshop.com

Address:

the VFX shop

Jonas Kluger

Prinzregentenstraße 54

80538 Munich

Germany

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: the VFX shop, Jonas Kluger, info@thevfxshop.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the provision of the following service: VFX Lingo Premium Subscription

Ordered on (*): ___________

Name of consumer(s): ___________

Address of consumer(s): ___________

Date: ___________

(*) Delete as appropriate